FAQ

Q. What kind of services are offered at LICC?

A. LICC offers a variety of behavioral health services, including individual therapy and medication management. For more information about our services, click here.

Q. What should I expect from my first appointment?

A. Prospective clients will meet with one of our therapists for an initial evaluation to ensure we are a right fit for your specific needs.

Q. Do you offer specific groups for depression, bereavement, teen groups, etc.?

A. Yes, we offer a variety of groups that target specific age group or behavioral health issues. LICC is committed to meeting the needs of out clients; therefore, group offerings change as needed to meet the needs of those in our program.

Q. How is the clinic running during COVID and what will it look like after?

A. During COVID, LICC has been offering telehealth for most appointments. As we begin to return to “business as usual” in New York, LICC will be incorporating more in-person visits. Deciding whether to have your services in-person or via telehealth will be a conversation between you and your assigned therapist and/or psychiatric provider.

Q. How does Telehealth work?

A. Our therapists and psychiatrists will utilize a HIPAA compliant audio/visual platform for your visits. If you do not have the technology to use an audio/video, our therapists and/or psychiatrists may discuss options for in-person services.

Q. Who provides the services at LICC?

A. We have more than 75 licensed therapists (LCSW, LMSW, and LMHC) and 2 Credentialed Alcohol and Substance Abuse Counselors (CASAC). We have 9 psychiatric providers that include specialties in children and addiction medicine.

Q. What if I do not feel a connection with my assigned therapist or psychiatric provider or have a change in schedule?

A. If you do not feel that your assigned provider is a match for you or you have a change in availability, you may speak with a member of our Admission Team or a supervisor to discuss a possible change in providers.

Q. How long do people tend to stay in therapy?

A. The length of time that someone is in therapy is very individualized. We help you to set goals while you are with LICC, and we will work with you until you feel you have met them and are ready to move on. For each person, the journey is different.

Q. What insurances does LICC accept?

A. LICC accepts most major insurances. Please check with your insurance provider if we are in-network or whether they provide out-of-network coverage.